Information
Shipping:
In Stock items should arrive within 2-8 business days of purchase.
Tees, custom products and personalized items have a 7-12 business day turnaround time
Simply Faith Boutique is not responsible for incorrectly entered shipping information on the customers behalf. If your order is returned in error, you will be responsible for any additional shipping.
Any questions regarding shipping please email simplyfaithboutique@gmail.com
Please be sure to use size charts and read product descriptions.
Once orders are placed they cannot be canceled.
Customer has max 7 day to report issue with your order.
Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
non-returnable items:
- Gift cards
- Downloadable software products
- Health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at simplyfaithboutique@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale or clearance items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged only. If you need to exchange it for the same item, send us an email at simplyfaithboutique@gmail.com and send your item to:
Simply Faith Boutique,
Gifts
If the item was marked as a gift when purchased and shipped directly to you are not eligible for return.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Simply Faith Boutique,
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact us if you are unhappy with anything purchased and we will try to make it right.
Other:
Colors and designs may very slightly due to screen resolution.
Du to the handmade nature of some items and bleached tees each item may vary slightly.
Please join our Facebook group for custom orders.
Photos are property of Simply Faith Boutique.